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Operations and Supply Chain Management, 16e is a comprehensive breadth of Operations Management and Supply Chain, with a moderate emphasis on quantitative coverage. It covers relevant and current Operations Management issues with a focus on economic and global economy, analytics content that ties decisions to relevant data using math models, and appropriate strategies to solve real world problems. This sixteenth edition demonstrates what companies are doing to create a competitive advantage in the marketplace and also provides students with a set of more applicable skills and tools. Hot topics in business today that relate to operations and supply chain management are reducing the cost of supply chain processes, integration and collaboration with customers and suppliers, sustainability, and minimizing the long-term cost of products and processes. These hot topics are studied in the book to clarify the "big picture" -- What these topics are and why they are important to business today.
作者簡介
F. Robert Jacobs
現職：Indiana University
Richard B. Chase
現職：University of Southern California
SECTION I: STRATEGY, PRODUCTS, AND CAPACITY
Ch 1 Introduction
Ch 2 Strategy
Ch 3 Design of Products and Services
Ch 4 Projects
Ch 5 Strategic Capacity Management
Ch 6 Learning Curves
SECTION II: MANUFACTURING AND SERVICE PROCESSES
Ch 7 Manufacturing Processes
Ch 8 Facility Layout
Ch 9 Service Processes
Ch10 Waiting Line Analysis and Simulation
Ch11 Process Design and Analysis
Ch12 Six Sigma Quality
Ch13 Statistical Quality Control
SECTION III: SUPPLY CHAIN PROCESSES
Ch14 Lean Supply Chains
Ch15 Logistics, Distribution, and Transportation
Ch16 Global Sourcing and Procurement
SECTION IV: SUPPLY AND DEMAND PLANNING AND CONTROL
Ch17 The Internet of Things and ERP
Ch18 Forecasting
Ch19 Sales and Operations Planning
Ch20 Inventory Management
Ch21 Material Requirements Planning
Ch22 Workcenter Scheduling
