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New in This Edition
1.New to every Chapter Personal Inventory Assessments(P.I.A)
2.Chapter 2 now includes major focus not only on managing stress but also on how to enhance and encourage well-being.
3.Chapter 8 replaces the discussion on “delegation” with a focus on “engagement”.
4.Research continues to appear on factors that predict managerial effectiveness and skillful performance. Therefore, we have updated references, studies, and examples to enhance each chapter’s currency.
5.In an environment filled with instantaneous technology, sound bites of data, and short attention spans, we have been motivated to shorten each of the book’s chapters substantially. With these reductions, however, we have maintained the empirical evidence and the foundational models and frameworks.
6.In each chapter, references to video examples found in Pearson’s MyManagementLab are noted.
作者簡介
David A. Whetten
現職：Brigham Young University
Kim S. Cameron
現職：University of Michigan
PART I: PERSONAL SKILLS
Ch 1 Developing Self-Awareness
Ch 2 Managing Personal Stress
Ch 3 Solving Problems Analytically and Creatively
PART II: INTERPERSONAL SKILLS
Ch 4 Building Relationships by Communicating Supportively
Ch 5 Gaining Power and Influence
Ch 6 Motivating Others
Ch 7 Managing Conflict
PART III: GROUP SKILLS
Ch 8 Empowering and Engaging Others
Ch 9 Building Effective Teams and Teamwork
Ch10 Leading Positive Change
PART IV: SPECIFIC COMMUNICATION SKILLS
Supplement A. Making Oral and Written Presentations
Supplement B. Conducting Interviews
Supplement C. Conducting Meetings
