作者簡介
娜娜老師
學歷:
英國 University of Edinburgh 社會研究碩士
英國 University of Warwick歷史系博士班
經歷:
若河語文顧問總監
英語教學十多年經驗
以文化溝通及說服能力為基底設計各種語言情境訓練,刺激學生的口說與寫作表達能力
「很喜歡語言,正是因為語言無法真正完美表達我們心中的想法,所以喜歡在語言裡不停地咀嚼思考各種可能性,希望把語言豐富的能量透過各種活潑有趣的英文課程灌頂給學生們,讓大家都可以透過語言自信又自在的展現自己。」
著作:
《新編英文寫作風格的要素》(語樂多)、《日常英文書信寫作指南:在職場無往不利、在朋友圈有求必應的36堂寫作課》(前進出版)
Facebook粉絲專頁:www.facebook.com/NanaLandEnglish
使用說明
作者序
PART1 PLEASE 請
(商務篇書信寫作)
LETTER 1 When a Client Ignores You or Disappears into Thin Air...
當客戶忽略你或消失時
LETTER 2 The Right Way to Ask for Someone’s Help
正確請求幫助的問法
LETTER 3 Just a Friendly Reminder—Get Someone to Do Something
友善提醒—請某人做某事
LETTER 4 Letters of Inquiry
詢問服務的信件
LETTER 5 Respond to Customer Inquiries
回覆客戶詢問
LETTER 6 The Art of Following Up Without Being Annoying
詢問後續發展(合作可能)又不惹人厭的藝術
(熟人篇書信寫作)
LETTER 7 Please Forgive Me
請原諒我
LETTER 8 Ask for a Letter of Recommendation
請求幫忙寫推薦信
LETTER 9 A Party Invitation
一張派對邀請函
LETTER 10 How Have You Been? Keep Your Long-distance Friendship Alive你最近好嗎?維持你的遠距離友情
LETTER 11 Ask Friends for Advice
向朋友詢問建議
LETTER 12 Ask for Something Back Politely
想要回東西的禮貌說法
PART2 THANK YOU 謝謝
(商務篇書信寫作)
LETTER 13 Thank-You Note
通用感謝函
LETTER 14 Thank-You Message for Colleagues/Employees
給同事/員工的感謝訊息
LETTER 15 Thank Someone for a Referral or Recommendation
感謝某人引薦(工作機會)或推薦(客戶)
LETTER 16 Thank You-Farewell
謝謝,珍重再見
LETTER 17 Thank You for Your Hard Work & Congratulations on Your Promotion 感謝你的努力 & 恭喜升遷
LETTER 18 Condolence Letter to Colleagues/Clients
給同事/客戶悼念的慰問信
(熟人篇書信寫作)
LETTER 19 Wedding Congratulations
新婚誌喜
LETTER 20 From Baby Shower Wishes to Newborn Baby Congratulations祝福即將有新生兒、恭喜獲得新生兒
LETTER 21 A Letter of Condolence to Friends
給朋友悼念的慰問信
LETTER 22 Thank You for Always Being There for Me
謝謝你一直都在
LETTER 23 Thank You So Much for Everything
一切都非常感謝你
LETTER 24 Thank You for Your Hospitality
謝謝你的款待
PART3 SORRY 對不起
(商務篇書信寫作)
LETTER 25 How to Apologize to a Client
如何向客戶道歉
LETTER 26 Sorry for the Delayed Response
抱歉太晚回覆
LETTER 27 How to Reject Candidates with Grace
如何婉拒應徵者
LETTER 28 How to Gracefully Decline a Job Offer
如何婉拒一個工作邀約
LETTER 29 How to Say No Through Email
如何透過電子郵件說不
LETTER 30 Politely Decline an Invitation
禮貌地婉拒邀請
(熟人篇書信寫作)
LETTER 31 Apologize for Missing an Event
向缺席活動道歉
LETTER 32 How to Make a Healing Apology
如何表達一個真心誠意的道歉
LETTER 33 Apology Letters to Friends or Family
寫給家人或朋友的道歉信(無心之過)
LETTER 34 How to Say No to Someone (Even Your Best Friend)
如何拒絕某人(甚至是你最好的朋友)
LETTER 35 How to Decline an Invitation to Dinner or Other Social Events如何拒絕一頓晚餐或社交活動的邀請
LETTER 36 Sorry, but You Have Crossed the Line...
抱歉,但你踩到我的底線了