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作者簡介
施美怡
1979年出生於台灣台中的小康家庭，從小嚮往能成為獨當一面的翻譯人才。自嶺東科技大學國際貿易系畢業後，隨即投入職場，並利用假日於台中科技大學，攻讀應用外語系學士學位，沒有喝過洋墨水，一路從國貿業務助理到上市公司的國外部業務副理，憑藉的是「做中錯；錯中學」的契而不捨學習精神。
Chapter 1 開發業務
Unit 1產品目錄索取和寄送 Request of Catalogue and Delivery of Catalogue
Unit 2寄發產品目錄後之追蹤(符合或不符合買方需求) Conforming or Not Conforming to Buyer’s Demand
Unit 3索取樣品和客戶聯繫 Request of Sample and Customer Connection
Chapter 2 價格條件─價格/合約/訂單
Unit 1詢價報價 Inquiry & Quotation
Unit 2追蹤報價 Follow up Quotation
Unit 3議價成功或失敗 Success and Failure of Counter Offer
Unit 4接受報價與調整價格 Acceptance of Quotation and Price Adjustment
Unit 5下採購訂單 Place Purchase Order
Unit 6更改和取消訂單 Order Change and Order Cancellation
Unit 7訂單未成立 Order Change and Order Cancellation
Chapter 3 付款條件和保險條件
Unit 1信用狀付款條件 Payment Term as L/C
Unit 2信用狀開立通知 L/C Opening Notification
Unit 3信用狀修改和承兌 Request and Notification of L/C Amendment
Unit 4寬鬆付款條件 Request of Easing Payment Term
Unit 5託收 Application of Collection
Unit 6拒絕和延遲承兌 Refusal of Acceptance
Unit 7電匯付款和支票付款 Payment Term as T/T and Check
Unit 8支票遺失和退票通知 Loss of Check and Notification for Bounced Check
Unit 9洽詢保險條件 Enquiry of Insurance Coverage
Unit 10需求額外保險和通知投保險種 Request of Additional Insurance and notification of insurance risk
Unit 11提出索賠通知和請求代理索償 Request to Make Claim on Sb’s Behalf Notification of Claim
Chapter 4交貨條件─運輸
Unit 1洽詢運費和船班 Enquiry of Shipping Cost and Enquiry of Shipping Schedule
Unit 2分批裝運和轉船 Partial Shipment and transshipment
Unit 3裝船指示 Shipping Instruction
Unit 4短收通知和漏裝處理 Notification of Short Delivery and Make up for Short Delivery
Unit 5交貨延遲和數量不符 Delayed Shipment and Error Shipping Quantity
Unit 6外觀損壞和功能瑕疵 Cosmetic Defect
Unit 7客訴─包裝損毀和回覆延遲 Complaint – Package Damage and Late Response
Chapter 5 買賣/運輸/保險賠償
Unit 1人為損壞和自然災害索賠 Claim for Shipping Damage with Shipping Company
Unit 2功能瑕疵和數量短出索賠 Function Defect and
Unit 3包裝不符和裝運延誤索賠 Error Packaging and Delayed Shipment
Unit 4關證延誤和付款延遲索賠 Suspending Import Document and Delayed Payment
Unit 5要求補貨和換貨 Request of Replenishment and Request of Replacement
Unit 6要求退貨和要求退款 Return and Refund
Unit 7取消訂單 Request of Order Cancellation
賣方賠償 Make compensation
