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實用、好記、最簡單～出國遊學必備～
一定要熟記的生活手冊，
幫助您順利完成遊學夢想！
+MP3
國外短期遊學進修
最常發生的情境
Chapter1找地方住
Chapter2解決三餐
Chapter3學業問題
Chapter4交朋友
Chapter5代步工具
Chapter6生病時
Chapter7購物
Chapter8解決生活疑難雜症
1搭飛機
機票.........................................................027
票價.........................................................027
行程.........................................................028
訂機位.....................................................029
直達航班.................................................030
轉機航班.................................................030
取消機位.................................................031
變更機位.................................................031
航班查詢.................................................031
確認機位.................................................032
詢有關辦理報到的問題.........................032
辦理報到.................................................033
要求特定機位.........................................034
行李托運.................................................035
行李超重費用.........................................035
出境登機.................................................036
登機處.....................................................037
走錯登機門.............................................037
詢問轉機.................................................037
轉機.........................................................038
過境.........................................................038
行李提領的好幫手.................................039
行李提領.................................................039
行李遺失.................................................040
詢找行李遺失申報處.............................040
登記行李遺失.........................................041
形容遺失行李的外觀.............................041
解決遺失行李的方法.............................041
詢問是否可以兌換貨幣.........................042
兌換成零錢.............................................042
兌換成零錢的數目.................................043
兌換幣值.................................................044
幣值匯率.................................................045
機場常見問題.........................................045
證件查驗.................................................046
通關.........................................................047
入境原因.................................................047
停留時間.................................................048
檢查攜帶的隨身物品.............................049
申報商品.................................................049
沒收攜帶物品.........................................050
詢問是否攜帶違禁品.............................050
繳交稅款.................................................051
找不到機位.............................................051
帶位.........................................................052
確認機位.................................................052
換機位.....................................................053
坐錯機位.................................................053
飛機上的行李.........................................054
繫緊安全帶.............................................054
詢問空服員問題.....................................055
尋求空服員協助提供物品.....................056
協助操作機器.........................................056
用餐時間.................................................057
詢問餐點選擇.........................................057
選擇餐點.................................................058
選擇飲料.................................................058
要求提供飲料.........................................059
在飛機上覺得不舒服.............................060
在飛機上生病.........................................061
2 旅館住宿
詢問空房.................................................063
旅館客滿.................................................063
訂房.........................................................064
推薦其他飯店.........................................064
詢問房價.................................................065
房價包括的項目.....................................066
登記住宿.................................................066
詢問登記住宿的時間.............................067
詢問是否預約登記住宿.........................067
房間的樓層.............................................068
飯店用餐.................................................068
沒有早餐券.............................................069
表明身分.................................................069
提供房間鑰匙.........................................070
早上叫醒服務.........................................071
客房服務.................................................071
衣物送洗.................................................072
拿回送洗衣物.........................................073
旅館設施出問題.....................................073
在房間內打外線電話.............................074
詢問退房時間.........................................075
退房.........................................................075
結帳.........................................................076
付帳方式.................................................077
帳單有問題.............................................077
和櫃臺互動.............................................078
3 飲食
詢問營業時間.........................................081
餐點的種類.............................................081
邀請用餐.................................................082
回答是否要用餐.....................................082
電話訂位.................................................083
有事先訂位.............................................083
報上訂位姓名.........................................084
現場訂位.................................................084
詢問用餐人數.........................................085
說明用餐人數.........................................086
詢問餐廳是否客滿.................................086
餐廳客滿.................................................087
詢問是否願意等空位.............................088
分開座位或併桌.....................................089
等待服務生帶位.....................................089
吸煙／非吸煙區.....................................089
等待座位安排.........................................090
服務生帶位.............................................091
服務生帶到位子上.................................092
座位偏好.................................................092
指定座位區域.........................................093
不喜歡餐廳安排的座位.........................094
自行指定座位.........................................094
要求安靜的座位.....................................095
無法安排指定座位.................................095
接受餐廳安排的座位.............................096
入座.........................................................096
入座後提供開水.....................................097
服務生隨後來點餐.................................097
要求看菜單.............................................098
提供菜單.................................................098
打算慢慢看菜單.....................................099
詢問是否要開始點餐.............................099
開始點餐.................................................100
尚未決定餐點.........................................101
餐廳的特餐／招牌菜.............................101
請服務生推薦餐點.................................102
服務生徵詢推薦餐點.............................102
服務生推薦餐點.....................................103
對餐點的偏好.........................................104
點服務生介紹的餐點.............................104
餐點售完／無供應.................................105
詢問餐點配方.........................................106
服務生解釋餐點調配.............................106
餐點食用人數.........................................107
前菜.........................................................107
介紹沙拉.................................................108
前菜醬料.................................................108
點主菜.....................................................109
服務生詢問第二位點餐者.....................109
點相同餐點.............................................110
持續點餐................................................. 111
不供應特定餐點..................................... 111
牛排烹調的熟度.....................................112
副餐.........................................................112
湯點.........................................................113
詢問麵種類.............................................114
甜點介紹.................................................114
要求再提供甜點.....................................114
詢問甜點種類.........................................115
點甜點.....................................................116
詢問是否要點飲料.................................116
點酒類飲料.............................................117
請服務生推薦飲料.................................118
點飲料.....................................................118
要求再提供飲料.....................................119
詢問是否完成點餐.................................120
是否要點其他餐點.................................120
提供咖啡的時間.....................................121
確認已點完餐點.....................................122
服務生完成餐點.....................................122
催促盡快上菜.........................................122
請同桌者遞調味料.................................123
服務生詢問是否可以上菜.....................124
上菜.........................................................124
服務生上菜時確認點餐者.....................125
上菜時說明自己的餐點.........................126
自行分配點餐.........................................126
送錯餐點.................................................126
少送餐點.................................................127
主餐醬料.................................................128
侍者斟酒時.............................................128
喝濃／淡茶.............................................129
加奶精.....................................................129
加糖／不加糖.........................................130
咖啡續杯.................................................130
服務生詢問是否需要協助.....................131
呼叫服務生.............................................131
要求提供醬料.........................................132
請服務生提供新餐具.............................132
整理桌面.................................................133
詢問是否繼續用餐.................................134
尚在用餐.................................................134
取走餐盤.................................................135
指引方向.................................................135
向服務生尋求協助.................................136
向餐廳抱怨餐點.....................................136
向餐廳抱怨服務、環境.........................138
結帳.........................................................138
詢問結帳方式.........................................139
說明付款方式.........................................139
分開結帳.................................................140
請客.........................................................140
各付各的帳單.........................................141
帳單金額.................................................141
內含服務費.............................................141
找零錢.....................................................142
不必找零.................................................142
4 速食店點餐
點餐.........................................................145
選擇內用或外帶.....................................145
餐點售完／無供應.................................146
等待外帶餐點.........................................146
要求加快餐點外帶速度.........................147
醬料的種類.............................................147
添加醬料.................................................148
多要一些醬料.........................................149
飲料.........................................................149
說明飲料大小杯.....................................150
詢問是否需要糖包或奶精.....................150
糖包和奶精都要.....................................151
說明糖包和奶精的量.............................151
索取紙巾、吸管.....................................152
5 購物
詢問營業時間.........................................155
只看不買.................................................155
店員主動招呼.........................................156
店員的客套話.........................................157
購物的打算.............................................157
購買特定商品.........................................158
購買禮品.................................................159
購買電器.................................................159
參觀特定商品.........................................160
詢問是否找到中意商品.........................160
選購指定商品.........................................161
回答是否尋找特定商品.........................162
回答是否選購指定商品.........................162
詢問特殊商品.........................................163
推薦商品.................................................164
新品上市.................................................165
商品的操作.............................................165
特定顏色.................................................166
選擇顏色.................................................167
特定款式.................................................167
款式的差異.............................................168
特定搭配.................................................169
流行款式.................................................170
尺寸說明.................................................170
特定尺寸.................................................171
詢問尺寸.................................................171
不知道尺寸.............................................172
不中意商品.............................................173
回答試穿與否.........................................174
要求試穿.................................................174
提供試穿.................................................175
試穿特定尺寸.........................................176
徵詢試穿尺寸.........................................177
詢問試穿結果.........................................177
質疑試穿結果.........................................178
試穿結果不錯.........................................179
特定尺寸不適合.....................................179
試穿結果不喜歡.....................................180
說明試穿特定尺寸.................................181
沒有庫存.................................................182
說明是否喜歡.........................................183
要求提供其他樣式.................................183
回答是否參觀其他商品.........................184
特價期限.................................................185
說服購買.................................................185
詢問售價.................................................186
詢問特定商品的售價.............................187
購買二件以上的價格.............................187
含稅價.....................................................188
購物幣值.................................................189
討價還價.................................................189
特定價格的討價還價.............................190
購買多件的討價還價.............................191
最後底線的報價.....................................191
決定購買.................................................192
不考慮購買.............................................193
付款方式.................................................193
付款方式.................................................194
要求包裝.................................................194
禮品包裝.................................................195
其他相關問題.........................................196
6 搭乘交通工具
計程車招呼站.........................................199
搭計程車說明目的地.............................199
車程有多遠.............................................200
搭計程車花費的時間.............................200
儘速抵達.................................................201
要下車.....................................................201
抵達目的地.............................................202
計程車資.................................................202
不用找零錢.............................................202
公車總站在哪裡.....................................203
搭公車的站數.........................................203
搭哪一路公車.........................................204
詢問公車路線.........................................204
公車行經路線.........................................204
何處買公車票.........................................205
發車的頻率.............................................206
什麼時候開車.........................................206
詢問車資.................................................206
買公車票.................................................207
搭公車的車程.........................................208
在哪一站下車.........................................208
到站的時間預估.....................................209
請求到站告知.........................................209
搭公車要求下車.....................................210
如何搭火車.............................................210
搭哪一部列車.........................................210
在哪一個月台.........................................211
在何處轉車.............................................212
在車站內迷路.........................................212
在何處下車.............................................213
租車訊息.................................................213
租車費用.................................................213
租特定廠牌的車的費用.........................214
租車.........................................................214
預約租車.................................................215
租車的種類.............................................215
租車的時間.............................................216
租車時填寫資料.....................................216
租車時要求提供駕照.............................217
還車的地點.............................................217
租車費用的保證金.................................217
7 觀光
索取市區地圖.........................................219
索取旅遊手冊.........................................219
索取訊息簡介.........................................220
詢問是否有當地旅遊團.........................220
詢問行程安排.........................................221
要求推薦旅遊行程.................................222
推薦旅遊行程.........................................223
詢問旅遊行程的內容.............................223
旅遊行程的種類.....................................224
旅遊行程花費的時間.............................225
旅遊團的預算.........................................225
旅遊團費用.............................................226
人數、身份不同的團費.........................226
旅遊團費用明細.....................................227
旅遊接送服務.........................................228
詢問集合的時間與地點.........................228
旅遊團出發的時間.................................228
預約旅遊團.............................................229
參加當地旅遊團.....................................229
旅遊團自由活動的時間.........................231
自由活動結束的時間.............................231
門票.........................................................232
詢問上演的節目.....................................232
詢問開始及結束的時間.........................232
詢問是否可以拍照.................................233
詢問是否可以幫忙拍照.........................234
參加當地旅遊的常見問題.....................234
8 尋求協助
尋求協助.................................................237
救命時.....................................................237
請對方再說一次.....................................238
提出要求時.............................................238
提出問題時...........................................239
問路.........................................................239
問方向....................................................240
問地點.....................................................241
說明路程.................................................242
走錯路.....................................................243
迷路.........................................................244
指出所在地.............................................244
指出相關地點所在地.............................245
明顯地標.................................................246
車子拋錨.................................................246
車子發生擦撞.........................................247
車子加油.................................................247
9 和警察的互動
被警察詢問是否有證件.........................249
被警察要求要求看證件.........................249
被警察要求要求看護照.........................250
提供證件給警察.....................................251
被警察質疑證件.....................................251
證件過期.................................................252
被警察告知違法.....................................253
被警察說明禁止事件.............................253
違法事件.................................................254
涉及案件.................................................255
違反法律.................................................255
違法的罰單.............................................256
違法的罰款.............................................257
警察表明身份.........................................257
警察要求動作.........................................258
警察要求看見雙手.................................259
被警察喝阻放下武器.............................260
被警察喝阻不准動.................................260
被逮捕.....................................................261
被銬上手銬.............................................262
被拘留.....................................................262
被搜索住處.............................................263
警察宣讀權利.........................................264
被帶至警察局.........................................264
要求有律師在場.....................................265
提出其他要求.........................................265
10 發生意外報案
備案.........................................................269
報案.........................................................269
至警察局報案.........................................270
說明自己的遭遇.....................................270
案件發生的始末.....................................271
電話報案.................................................272
說明刑事案件內容.................................273
物品遺失.................................................273
孩子失蹤.................................................274
目擊案件發生.........................................275
描述犯人面貌、衣著.............................275
描述犯人體型.........................................276
猜測犯人的年紀.....................................277
猜測犯人的身份.....................................277
沒有目擊案件發生.................................278
目擊證人的指認.....................................278
說明案件發生過程.................................279
案件發生地點.........................................280
案件發生時間.........................................281
警方安撫.................................................281
要求警察抓回歹徒.................................282
11 交通事故
被攔檢.....................................................285
面對交通臨檢.........................................285
警察說明臨檢的原因.............................286
被要求配合臨檢.....................................287
被臨檢時要求搜查車子.........................288
告訴警察自己要拿證件.........................288
詢問警官身份.........................................289
被警察要求看駕照.................................289
警察說明看證件的原因.........................290
詢問看駕照的原因.................................290
詢問警察的回應.....................................291
證件過期.................................................291
不知自己證件過期.................................292
為證件過期找藉口.................................293
被質疑不是車主.....................................293
車籍資料.................................................294
被質疑為贓車.........................................294
車子所有權.............................................295
不知已違反交通規則.............................296
被要求停車.............................................296
警察說明違規事項.................................297
堅稱沒有違規.........................................298
為違規找理由.........................................298
配合警察要求.........................................299
被要求駛離現場.....................................299
警察要求作酒測.....................................300
違規後的處理.........................................300
禁止停車.................................................301
違規停車.................................................302
違規規勸.................................................302
闖越路口.................................................303
違規肇事.................................................304
機車違規.................................................304
違規右轉.................................................305
逆向行使.................................................305
闖紅燈.....................................................306
行人違規.................................................306
行車勸導.................................................307
超速.........................................................308
行車速度.................................................308
警官詢問車禍狀況.................................309
警官詢問是否受傷.................................310
車禍受傷.................................................310
車禍被驚嚇.............................................311
受傷送醫院.............................................312
盤問所需的手續.....................................312
盤問車禍發生原因.................................313
車禍後續處理.........................................313
記下肇事車禍車牌.................................314
說明肇事原因.........................................314
承認肇事.................................................315
請求不要開罰單.....................................316
